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Review: Onbuy.com is a SCAM

onbuy.com

If you are thinking about buying from onbuy.com you might want to think again. Its not LEGIT. Set up recently by a man called Cas Paton, Onbuy is an online uk marketplace website that is riddled with cheap, fake Chinese tat. Literally thousands of Onbuy customers have complained online about not receiving their items, receiving fakes and dangerous products. Some people have even reported having their bank details used in China after using the site.

Just by comparing their trustpilot page with other review sites you will see that something is fishy with Onbuy.com. Their trustpilot page is littered with obvious repetitive fake reviews (services available on websites such as Fivver sell fake trustpilot reviews for companies) whilst negative reviews are often quickly deleted to help retain their 5 start trustpilot rating. Onbuy is allowed to manage its trustpilot page because it pays trustpilot allowing them to create fake positive reviews and remove negative ones. Whereas, If you take a lot at other customer review sites you will see that they are highly critical of onbuy.com.

It is best to avoid buying anything from onbuy. If you have had a bad experience using this so called marketplace please feel free to post your review below and let others know!

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Written by scats

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9 Comments

  1. Hey, I would like to report an abuse. I ordered a double kitchen waste bin on 31st August – it had not arrived by 20th September, so I sent an e-mail. I received a reply saying did I want a refund, or would I like another delivery. I replied I would like another delivery. They replied that they would refund the money! So now I have to look elsewhere for my bin.
    We’ll see if I get a refund – I’m not holding my breath.

  2. Paid for a mobile phone cover I needed , It didn’t arrive , not hopeful about the headphones I ordered now. Was duped by the use of PayPal.as being secure Not bothering to chase them up but I changed every bit of personal info I put down , they insist on phone number too, there is no apparent way to close your account .
    How dare they put the name of Elizabeth 2 in tribute in order to look convincing and honest and decent while they fleece me…they even “sell” a book called “Fraud”

  3. Ordered just a bottle of shampoo that was expensive but was not available anywhere else. Have not received it and also no reply to e mails I have sent. Do not order from them.

  4. Ordered wine from FoodService-Direct / Thomas Ridley Foodservice via OnBuy.com. Never received the wine and no response to emails. Yet another scam operation that is allowed to flourish.

  5. I would not ever buy from them. They hide behind the “marketplace” business model meaning that they take no responsibility at all for the products that are sold on their site. This means if you have problems or buy something that does not work onbuy will not help you or give you a refund.

  6. Onbuy is a scam they sent me obvious counterfeits. Its worse than ebay. Getting in touch with their customer service is impossible they just take your money and run. This black market should be shut down immediately buy the police.

  7. I bought some Sony headphones from them what they sent me was a sony headphones box with NOTHING inside. I tried contacting onbuy but it is impossible to actually get in touch with anyone. Avoid onbuy at all costs its a scam site!

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