Royal Mail, we need to have words. I've been twiddling my thumbs waiting for a delivery from John Lewis for over a week now, and it's not just any old package – this one's a pricy one. But what did they do? They chose to use you, Royal Mail! Every time I see your name as the delivery service, my heart sinks. And it's not the first time is it? Time and time again, I've been left hanging, waiting for my orders to arrive. Then, on the other side of things, I run a small business and thought maybe you could help with my deliveries. But no, my parcels seem to have a knack for getting lost in your system. And when they do, who do you think has to refund the customers? Me! But even worse, you've got the nerve to slap me with fines, claiming I've tried to send a parcel as a large letter. Now, I reckon even a blind man could tell the difference between the two, so why can't you? And here's the really maddening bit. You lot have become a monopoly. Way back when, the government should have welcomed competition to keep you on your toes. But they didn't, did they? They gave it to you on a silver platter and then the Tories sold this golden goose off to foreign investors. Now you've gone from bad to worse, and you're actually helping another monopoly – Prime delivery - which, truth be told, isn't much better. But that's a rant for another day. So, if you're as riled as I am, let's make some noise about this! Comment below, share your stories, and let's let everyone know just how rubbish Royal Mail is. Maybe, just maybe, we can pressure the government into some action. After all, it's high time something was done about these monopolies! #RoyalMail #Review